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In-Studio FAQs

Can I connect with someone to discuss my specific situation?

Your Dedicated Support

While we don't have a full-time receptionist, Carli is here to assist you whenever you need. The best way to reach her is via text at 808-349-5817.

Tailored Assistance

Carli is ready to provide you with personalized guidance and address any questions you may have. Don't hesitate to reach out for the support you need.

Your Pilates Journey, Your Personalized Connection.

Can I walk in for appointments?

Streamlined Online Booking

At Sunset Beach Pilates, we exclusively operate by online appointment. This ensures that all appointments and classes are efficiently scheduled to provide you with the best experience.

Your Seamless Experience

Our online booking system is designed to make your journey with us smooth and hassle-free. Embrace the convenience of planning your pilates sessions with a few clicks.

Elevate Your Experience with Easy Scheduling.

How can I book an appointment efficiently?

Seamless Online Booking

Experience the utmost convenience byutilizing our user-friendly online booking system. It's the optimal wayto effortlessly secure your appointments with us.

Your Journey, Your Control

Our online booking system empowers you totake charge of your pilates journey, allowing you to easily scheduleappointments that align with your needs.

Your Pilates Path Starts with Effortless Booking.

How can I cancel a class?

Your Easy Class Management Solution

Making changes to your class schedule is a breeze. You have the flexibility to reschedule or cancel online, anytime you need to, provided it's at least 24 hours before the scheduled class. Simply log into your account to access this convenient feature.

Your Control. Your Convenience.

We understand that life can sometimes throw unexpected curveballs. Our user-friendly online system empowers you to maintain your pilates journey seamlessly. Whether you're rescheduling or canceling, you're in control of your experience.

Empowering Your Pilates Experience through Easy Class Management.

How do I start?

Step 1: Choose Your Path

Kick off your journey by selecting a monthly membership or a class package that suits your needs. These options help you save on both classes and privates. Alternatively, you can skip ahead and dive straight into booking.

Step 2: Booking Made Easy

If you're new to Sunset Beach Pilates, start with a private session or invite friends for a semi-private experience. Once you're ready, transition to our Foundations class, strategically complemented by occasional private sessions for optimal progress.

Step 3: Streamlined Log-In

Create your personal log-in, your gateway to effortless bookings. Use it each time you plan to reserve a spot. Plus, enjoy the flexibility of modifying your schedule up to 24 hours before your reservation.

How much are classes?
The rates for both private and group classes can be found on our dedicated booking page.
Explore the rates for different class options, from private sessions tailored to your needs to invigorating group classes that foster community and progress.
How often should I practice Pilates each week?

Tailoring Your Pilates Frequency

The sweet spot for optimal progress is 3 times per week. This consistency sets the ideal foundation for your practice.

Find Your Balance

2 times per week is a stellar choice, offering a blend of toning and maintenance. Stay committed to this rhythm and see your efforts bear fruit.

Accelerate with Dedication

For those seeking swift and remarkable results, 4-5 times per week is the path to consider. Expect to witness the impact of your dedication in no time.

Fueling Your Journey

Remember, like any workout regimen, proper hydration and nourishment play a pivotal role in maximizing your gains.

Tailor Your Frequency. Unleash Your Potential.

How soon will I notice changes in my body from Pilates?

Embracing Your Transformation

Expect to feel and possibly even witness changes in less than a month. Every individual's journey is unique, but remarkable transformations are within your grasp when you dedicate yourself to a weekly Pilates practice.

The Pilates Promise

As Joseph Pilates aptly said, "In 10 sessions, you'll feel the difference. In 20 sessions, you'll see the difference. In 30 sessions, you'll have a whole new body." Your commitment and consistency are the keys to unlocking these exciting changes.

Witness Your Pilates Journey Unfold – Feel, See, Transform.

Is being in shape a must for Pilates?

Your Unique Pilates Adventure

Absolutely not! Pilates welcomes everyone, regardless of where you're starting. Your journey commences with a Private Class, where your instructor crafts a plan tailored just for you. Gather up to 4 friends for this experience; it's not only enjoyable but cost-effective too.

Discover Your Tempo

You're likely to enjoy around 4-6 private sessions before venturing into group classes. Chat with your instructor during your initial session to navigate your personalized route.

Beyond the Physical: Embracing Pilates

Pilates is far more than fitness – it's an intimate exploration of the method, ensuring your safety while using the equipment. Many of our fellow class members have been part of our community for years, signifying the enlightening journey Pilates offers. Even seemingly uncomplicated exercises demand refined technique on the reformer.

Your Triumph is Our Mission

Starting with private instruction sets the tone for your triumphs ahead. Immerse yourself in the essence of Pilates, develop a robust foundation, and progress with confidence.

This is Your Pilates Voyage. Let's Embark Together.

Is it safe to practice Pilates during pregnancy or post-natal?

Nurturing Your Journey

Absolutely! If you're pregnant orpost-natal, we recommend beginning with a private session guided by ourexperienced instructors Carli, Miranda, or Lucero.

Personalized Guidance

For tailored guidance that suits yourspecific needs, we encourage you to reach out to Carli directly via textat 808-349-5817. She'll be delighted to assist you in finding the mostsuitable class or private option.

Your Pilates Path During Pregnancy and Beyond – Guided and Empowering.

Is the Burnout class suitable for someone who's been away from the practice a while?

Finding Your Fit

If you're familiar with using a reformer and possess the determination to push through, our Burnout Class is an exhilarating experience you're likely to enjoy. However, regardless of your experience, we recommend that all brand new clients start with a private session. This personalized introduction lays the foundation for your journey.

Customizing Your Experience

Post your initial private session, it's all about gradually scaling up until you find the intensity ratio that suits you best. It's a journey of aligning with your body's preferences while benefiting from skilled instructor guidance.

The Ideal Weekly Rhythm

Consider this example schedule as inspiration:

  • 1 Foundations Class: Enhance body awareness, alignment, and holistic strength balance.
  • 1 Flow Dynamics or Cardio Class: Elevate your heart rate while sculpting, complemented by a restorative flow.
  • 2 Burnout or Advanced Classes: Embrace both the mental and physical challenges.

Ideal frequency:

  • 2+ Times a Week: A solid baseline for consistent progress.

Embrace the Adventure

Remember, this isn't a linear climb but a personalized journey. Choose what resonates with you, aiming to feel good rather than focusing solely on advancement. Your path is about well-being, not a rigid ladder.

Choose Well. Feel Well. Flourish. ?

What should I wear for Pilates?

Dressing for Movement and Comfort

Opt for comfortable clothing that enables unrestricted movement during your session. Keep in mind to avoid clothing with zippers, as they can interfere with your practice.

Enhance Your Experience with Grip Socks

We highly recommend wearing grip socks. These specialized socks provide added stability during your exercises, ensuring you make the most of your Pilates journey.

Elevate Your Comfort. Elevate our Practice.

Why is there a 24-hour cancellation policy?

Empowering Our Instructors and Community

Our 24-hour cancellation policy is designed to prioritize two crucial aspects:

  1. Supporting Our Instructors: By providing a 24-hour notice, our instructors can better balance their professional commitments with their family life. This respectful notice allows them to plan and manage their schedules effectively.

  2. Seamless Class Availability: With a 24-hour window, other clients have ample time to fill any vacant spots in available classes. This ensures that our community can make the most of their pilates journey by being able to plan and schedule their sessions conveniently.

Enriching Your Pilates Experience

This policy underscores our commitment to fostering a positive and harmonious environment where both our instructors and clients can thrive. Your understanding and adherence to this policy contribute to the overall excellence of our pilates community.

Enhancing the Pilates Journey for All.

On-Demand FAQs

Can I upgrade from monthly to yearly?

Seamless Membership Upgrade

Absolutely! You can upgrade your membership from monthly to quarterly or, yearly or form quarterly to yearly within your account settings. When you proceed to check out for the yearly option, the price will automatically prorate if you've already paid for some months of the year.

Empowering Your Pilates Journey through Clear Solutions.

How do I buy a gift certificate for Sunset Beach Pilates Online Membership?

Gifting the Pilates Experience

Gifting a membership is a wonderful gesture. Purchase a membership option and enter the recipient's correctname and email during checkout. Once they log in, they can personalize their account by changing the password you've initially set up.

How do I cancel my subscription?

Easy Subscription Cancellation

If you decide to cancel your subscription, you have the freedom to do so anytime. Here's the simple process:

  1. Login to your account.
  2. Navigate to My Account > My Subscription.
  3. Click on Cancel My Subscription.
  4. Follow the on-screen instructions to complete the cancellation.
How do I know which springs to use on my reformer at home?

Tailored to Your Equipment

Our On-Demand classes use Balanced Body equipment. If you're utilizing a different type of reformer, find the equivalent springs for your apparatus here.

How do I reset my password?

Seamless Password Reset Process

Resetting your password is easy. Simply visit the login page here and follow the steps to reset your password securely.

How do I sign up for the newsletter?

Connecting through Our Newsletter

If you're a new member, you're automatically added to our mailing list. If you'd like to join our mailing list separately, you can do so by navigating to the bottom of our home page.

How do I use a promo code?

Applying Promo Codes with Ease

When signing up or managing your subscription, you can easily add your promo code during the check-out process. You can do this when you first sign up or within your account area under Subscription Management.

How much does the Sunset Beach Pilates Online Membership cost?

Flexible Pricing for Your Convenience

We offer the Sunset Beach Pilates Online Membership at the following rates:

  • Yearly Billing: USD $20 per month (50% savings)
  • Quarterly Billing: USD $30 per month
  • Monthly Billing: USD $40 per month

Unlock Your Savings

By opting for the yearly membership, youenjoy an incredible 50% discount – a testament to our commitment toproviding value to our community.

Discover Affordable Access to Your Pilates Journey.

Is Sunset Beach Pilates available to users outside of the USA?

Worldwide Access

Absolutely! Users from anywhere across the globe can enjoy Sunset Beach Pilates Online, as long as they have access to the internet. Please note that the classes are currently available in English only.

What is the policy for On-Demand subscription refunds and cancellations?

Transparent Refund and Cancellation Policy

Cancellations: You can cancel your subscription anytime by visiting My Account. Ensure you cancel before your next Billing Period to avoid the next subscription fee charge. Cancellation becomes effective at the end of your current Billing Period. Refunds are not applicable for the current Billing Period, and access continues until the end of the current period (except during a free trial period, where cancellation may take effect immediately). Refer to the stated cancellation policies for Digital subscriptions through Sunset Beach Pilates.

Refunds: Except as otherwise stated herein or required by applicable law, your subscription fee is nonrefundable. In case of refunds or credits, we hold the right to issue these at our discretion.

Transparency and Support for Your Pilates Journey.

Where are classes filmed for Sunset Beach Pilates On-Demand?

Authentic Studio Experience

Our Sunset Beach Pilates On-Demand classes are filmed right at the Studio in Sunset Beach, Hawaii, situated on the picturesque North Shore of Oahu.

Who do I contact for more help?

Personalized Support

For any additional assistance or suggestions you may have, please don't hesitate to reach out using our contact page here or by This email address is being protected from spambots. You need JavaScript enabled to view it. We're here to ensure your experience is seamless and enjoyable.

Will I be charged any additional customs fees?

No Additional Fees

Rest assured, there are no additional customs fees. Once you've become a member, you're all set – no hidden costs.